An event takes us anywhere from 100 to 400 hours to create, host, and take down.
However, we realize that things happen and schedules change.
- We always give full refunds when WE cancel the event, or if the racer cancels more than 12 months prior to the event date.
- Between 12 months and 1 month out, we offer full refunds minus an administrative fee of $20-$50 depending on our costs at that point.
- Within the last month to two weeks before the event, we offer a 50% race credit to a future tanZ event.
- Within two weeks to one week before the event, we offer a 25% race credit to a future tanZ event.
- Within a week of the event or if you fail to show up, we offer no refunds nor race credits.