Our Refund/Cancellation Policy

We have many sunk costs (trackers, maps, food, shirts, etc.) and we operate to basically break even. An event takes us anywhere from 100 to 400 hours to create, host, and take down. However, we realize that things happen and schedules change.

• We always give full refunds when WE cancel the event, or if the racer cancels more than 12 months prior to the event date.
• Between 12 months and 1 month out, we offer full refunds minus an administrative fee of $20-$50 depending on our costs at that point.
• Within the last month to two weeks before the event, we offer a 50% race credit to a future tanZ event.
• Within two weeks to one week before the event, we offer a 25% race credit to a future tanZ event.
• Within a week of the event or if you fail to show up, we offer no refunds nor race credits.

Of course, we always allow people to sell/transfer their entries at no cost.